Topps Damaged Card Replacement

[weavahVBC]

Has anyone ever tried to get a card replaced by Topps that was damaged out of the pack?

I sent in a sparkle variation that was crinkled & cut poorly, and got my replacement back today - a regular old base card. Even though their support page says a card of similar value will be the replacement.

And of course the support office is closed by the time I got home & opened the package.

Just curious about anyone else's experiences.

weaver

[thebighurt035]

Its been years since I sent any damaged cards into Topps for replacement but I would always call them before sending them in.

That way I would have a name of someone if they sent me a garbage card but they always sent me something from what we discussed over the phone (White Sox) lol