Anyone know how to contact Panini?

[ctkenjr]

My futile attempts to contact Panini are getting more and more frustrating. I have called, left numerous messages, sent emails after emails. Now I posted on their "blog" site only to have my post deleted.

(No I did not swear on the blog)

I am about done with them, I really liked several of their products this year, but after having constant redemption problems, 7 sealed boxes shorted hits (usually the key ones) and no response from the company. I am starting to wonder what I can do.

[redsoxfan1979]

I pulled a auto and the card was chipped and damaged. I called and left 2 messages and got nothing back.

I just wanted to see if I could swap it out.

[Sports Collector]

I overheard my LCS guy talking the other day about how much a pain Panini has been to deal with recently. I think he said that it's a new company that bought them or new policies...I'm not totally sure. Just know that you're not the only one, even though that probably doesn't help you right now

[FrankMcdee]

I have had no issues in the past. If there is a change in management etc, I am not aware of it... I will ask a couple questions for the site to my contact.

[jratliff70]

Hey Ken try emailing Scott Prusha at sprusha@paniniamerica.net. I usually just send questions to him and they get answered a lot faster than calling or contacting them through their site.

[ctkenjr]

thanks for the help guys, I will try the email and see what happens.

[moosehead]

redsox- you can do a Quality assurance request online without even contacting Panini directly. You need a wrapper, your original receipt and that's it.

I also have had no luck over the past 4 months now with outdated redemptions etc. I did get an email from someone and was asked to call but never got a response once I did. I saw the website say they were feverishly filling redemptions and I have got about 10 in over the past 3 weeks. My LCS owner went to the Nevada Convention and I had him ask what the deal was and their response was they just moved to a new location and they should be getting back to everyone shortly. That being said I can't imagine not answering the phone, or returning messages of any sort is going to help them in the long run. I still have 4 redemptions that are beyond the 4 month waiting period that I'd like replaced...

[ctkenjr]

I have been attempting to contact them for 3-4 months, no responses - this reminds me of when fleer went under.

[wheeler281]

well they were relocating offices for about 3 months so not surprised, my emmanuel sanders auto 1/1 nfl logo redemption is due Wednesday per tracking. Was very happy Eman sent them back..
Damn athletes holding up my sticker autos lol
Panini has ben pumping them out since the relocation is complete