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Walmart Scammed Into Selling Playstation 4 For $90

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  • Walmart Scammed Into Selling Playstation 4 For $90

    Wal-Mart scammed into selling PlayStation 4 for $90

    Customers have misused Wal-Mart's price-match promotion to obtain $400 PlayStation 4 consoles for less than a quarter of the retail price using third-party sellers on Amazon.

    The company announced on Nov. 13 that it would price-match select online retailers, including Amazon.com.

    However, any Amazon member with a registered selling account can create authentic–looking pages and list items "for sale" online. Consumers need only take a screen capture of the page and show it to a cashier at checkout in order to request the price match.

    Wal-Mart's online price match policy states, "We're committed to providing low prices every day, on everything. So if you find a current lower online price from an online retailer on an identical, in-stock product, tell us and we'll match it."

    Few employees appear to have verified the legitimacy of these online deals as many customers were able to purchase gaming systems for $90.

    The scam seems to have been initiated after Sears accidentally listed several Nintendo consoles on its site for $60, according to Consumerist, a consumer advocacy site.

    Members of Twitter and Reddit communities have posted pictures of receipts documenting that Wal-Mart had accepted these fake Amazon listings.

  • #2
    Scammers misused Wal-Mart's price match promotion to get PlayStation 4 and other products for a deep discount. But Wal-Mart's starting to crack down.


    No more super-cheap PlayStation 4 consoles. Wal-Mart (WMT) has locked down its price-matching policy to prevent fraud. After Wal-Mart announced Nov. 13 that it would price match select online retailers, including Amazon.com (AMZN), several customers used the program to buy $400 PlayStation 4 consoles for under $100 using fake Amazon listings. Twitter and Reddit users posted pictures of receipts documenting PS4 prices as cheap as $90. CNBC.com spotted more evidence of the fraud on Twitter Wednesday, including more pictures of receipts for $90 PS4s and others for a $100 Xbox One console and games.

    Read More Online shoppers: Beware of fake deals Wednesday afternoon, a Wal-Mart spokesman told CNBC that the retailer's policy has been updated as a result of the fraud. The updated policy on Walmart.com notes stores will not honor prices from marketplace vendors, third-party seller, auction sites or sites requiring memberships. "We can't tolerate fraud or attempts to trick our cashiers," Wal-Mart said, in a statement. "This kind of activity is unfair to the millions of customers who count on us every day for honest value." Earlier in the day, several users also tweeted (unverified) pictures indicating stores were starting to pay attention. One showed an in-store sign stating that Amazon.com PS4 ad matches will no longer be accepted "due to fraud." Another user's picture showed updated match requirements, including listings sold and fulfilled by Amazon and verification for any "huge" price differences.

    LOS Tweet In an unfortunately timed announcement, Wal-Mart also announced Wednesday that starting Nov. 21, it will match or beat select Black Friday offers from competitors-including one on the PlayStation 4. (It did not detail which retailer, or price, it would be matching.) As CNBC.com reported earlier, any Amazon member with a registered selling account can create a product sale listing. Perpetuating the fraud requires only a screen capture of the listing to be shown at checkout to request the price match. Amazon did not respond to requests for comment about that capability.

    Wal-Mart's woes raise the question of how stores will verify matches amid the growth of online marketplaces that let third-party sellers set their own price, said Haydn Simpson, head of brand protection for consulting firm NetNames. Even if the listing is real (as in, the seller has product to sell), counterfeits and grey-market goods are fairly common-and usually bear lower price tags. "This shows that consumers are clever enough to understand how they can take advantage of that," he said. It's only in the past year or so that stores have begun accepting online prices for price matching offers, but it's usually a select list of retailers rather than a blanket online match. (In 2013, Target (TGT) announced it would expand its policy to include Amazon.com, Walmart.com and others.) Fake online listings are a new twist, but price-match fraud itself isn't new. "This is one example of the many unethical and even illegal methods that some consumers use to game the system," said Joe LaRocca, president and founder of RetaiLPartners, a retail consulting firm that specializes in loss prevention. During the 2013 holiday season, retailers lost an estimated $3 billion to fraudulent transactions, according to the National Retail Federation. Wal-Mart is no stranger to such scams. Last year, residents in Michigan and Pennsylvania were arrested after they abused the retailer's price-match as well as its coupon policies-using high-value coupons on lower-cost items to net cash "overages" under the policy. The Michigan culprits stockpiled an estimated $100,000 worth of health and beauty items over six months and tried to resell them out of their basement.

    Usually, though, retail experts say it's not so easy to claim a price match. "It is generally a hassle because usually either the store clerk or the cashier is not authorized to approve the price match," said Edgar Dworsky, founder of advocacy site ConsumerWorld.org. "You have to call over the store manager or a supervisor." More common, said Brent Shelton, a spokesman for deal forum FatWallet.com, is taking advantage of temporary retailer loopholes, like a pricing error or vague policy wording. Other common scams include price tag or sticker switching among items in the same category, said LaRocca, so products appear to be much cheaper than they actually are. Some fraudsters will then return the item at its real price or sell it on the secondary market, netting a profit.

    Read More Despite heavy shorts, GameStop still a buy But make no mistake, retailers are watching. Return and purchase patterns are often tracked, said LaRocca. That can lead to repercussions for individuals customers (no returns accepted, or even an arrest), as well as broader policy changes. "When they identify abuse, retailers reserve the right to shut that practice down," he said.

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    • #3
      I wish I was up on this when it started..
      U.S. NAVY VET ~ I ONLY MAIL ON FRIDAYS
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      • #4
        Yeah me too. LOL!

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        • #5
          That's CRAZY! Wish I would've known about this too.

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